What to do?Ī: Open the trees that are not listed one by one to add them back again (File->Open). Q: Not all my trees are listed in the Plan workspace after updating. What should I be looking for?Ī: Here are the file names and file sizes: Q: I downloaded the updater but can't find it. If on screen instructions do not appear, try double-clicking the file you downloaded.
What to do?Ī: After you download the updater file, you still need to run it to update your copy of FTM 2017 to version 23.3. Q: After downloading, the About box still shows an older build.
Q: How can I tell if the update was successful?Ī: Check that build 570 appears in the About box by selecting “About Family Tree Maker” from the Help menu (on Windows) or the Family Tree Maker 2017 menu (on Mac).
You can download the 23.3 updater for free from our Update Center. Backing Up a File in FTM 2017 for Windows.If you need detailed instructions, you will find them here: Compact and Back up your trees. If you have not already done so, compact your trees (Tools>Compact File) and make manual backups (File>Backup, making sure the Media and Restore Sync boxes are checked).Click here if you need a replacement copy. Make sure FTM 2017 is installed. The updater will look for FTM 2017 version 23.0 (build 343), 23.1 (build 480) or 23.2 (build 540) before running.Important fixes (as many of those made in FTM 2019 as we could)įor a detailed review of what’s in the 23.3 update, click here. Enabling a return to green sync weather Compatibility with Ancestry and Family Search Data Security (same as built into FTM 2019) This update is REQUIRED for all users of FTM 2017. A free 23.3 updater that requires an earlier version of FTM 2017 installed (23.0, 23.1 or 23.2) can be downloaded from our Update Center. It provides a large number of improvements that were developed for the FTM 2019 release, including the solution to the current Orange Sync Weather and updates to FamilySearch and Ancestry-connected features such as sync, hints and web search. The version 23.3 update (build 570) is strongly recommended for all FTM 2017 users as a required update. DEC 2019 – Version 23.3 (Build 570) – Third Free Update.SEP 2018 – Version 23.2 (Build 540) – Second Free Update.FEB 2018 – Version 23.1 (Build 480) – First Free Update.JUL 2017 – Version 23.0 (Build 343) – Original Release.